2021-04-05

BUG

[4/5 News update][BUG]First time purchased Gems 2x campaign

Completion of Gem distribution

• Around 4/5 12:30(JST)
  We compensated individually for the Magic Gems to the target user.

Please check "Title > Menu > Customer Support > Magic Gem History"

We deeply apologize for the incovenience caused and thank you for your understanding.

---

Regarding distributions of increased Gems

 

• Customers who have purchased the target number during the period from the start of this campaign to the correction will be individually compensated for the Magic Gems that were originally planned to be distributed after the campaign ends 4/5(Mon).

* If additional Magic Gems are purchased during the campaign period and the bonus Magic Gems have been acquired up to the upper limit, compensation will not be made.

Thank you for your understanding.

---

Regarding Issues

• Increased amount of Gems were not distributed at More Gems Campaign from JST : 4/1 00:00～.

 

Regarding fixing

• Gem campain was JST : 4/1 16:00～ restarted.
  We apologize for the wait, and we will distribute the Gems individually.
  *We will notify once the distribution date is confirmed.

We deeply apologize for the incovenience caused and thank you for your understanding.
Thank you for playing "AVABEL LUPINUS."

 

---